Powered by Damoov Pte. Ltd. and its parents, subsidiaries, and affiliates
Updated: April 2025
This Privacy Policy explains how Damoov Pte. Ltd. (“Damoov”, “we”, “our”, “us”) collects, processes, stores, and protects information related to users of Datahub, our B2B web portal used for product configuration, integration management, driver analytics, and data access.
Datahub acts as a management console for Damoov products and services. We are committed to protecting user privacy and ensuring transparent handling of data.
By accessing or using Datahub, you agree to the terms described in this Privacy Policy.
Datahub is intended for use by businesses and authorized enterprise users. You must be:
An authorized representative of a Damoov client, partner, reseller, or internal team; and
At least 18 years old.
Damoov uses Auth0 as a third-party identity provider for secure authentication.
Email addresses
Usernames
Passwords
Names
Contact information
Any other personal identifiers
All such data is stored exclusively by Auth0 in the EU region, subject to Auth0’s own privacy and compliance framework.
Damoov only receives a token confirming that authentication was successful, and no personally identifiable information (PII) is stored in Datahub.
To operate Datahub effectively and improve user experience, we collect limited technical and behavioral data, including:
Browser type and version
IP address
Device type and operating system
Login timestamp and session events
Navigation behavior inside Datahub (e.g., visited pages, clicks, usage patterns)
API usage logs
This data is collected for:
System security
Error diagnostics
User experience improvement
Product development and feature optimization
We do not attempt to identify individual Datahub users based on this information.
We may use Datahub user activity data for the following purposes:
Improving product features, UI/UX, and performance
Providing system notifications, status alerts, and maintenance messages
Informing Datahub users about new product capabilities, updates, or relevant services offered by Damoov
We DO NOT sell, rent, or share any Datahub user data with third parties.
All Datahub analytics are used internally only.
Datahub user activity is never used for external marketing unrelated to Damoov’s products.
Datahub allows clients to view and manage telematics-related data such as:
Trips and scoring
Driver IDs (typically anonymized by clients)
Integrations and API keys
Internal business identifiers
Clients remain data controllers for all telematics data they manage using Datahub.
We may use Datahub-related information to send:
Service notifications
Maintenance and outage alerts
Security advisories
Product announcements
Updates about new Damoov services or features
You may opt out of promotional messages, but you cannot opt out of essential system communications necessary for operating Datahub.
Datahub uses:
Session cookies
Security cookies
Analytics tools (internal)
We do not use third-party advertising cookies or behavioral tracking tools.
Cookies help ensure:
Secure login sessions
Stable performance
Analysis of aggregated usage patterns
We do not disclose Datahub user information except in the following cases:
We may share limited operational data with trusted service providers (e.g., hosting, security, analytics) strictly for supporting Datahub functionality.
We may disclose information if required to comply with:
Applicable laws
Court orders
Regulatory investigations
If necessary to prevent fraud, cyber-attacks, or unauthorized access, we may share technical logs with security partners.
Sell Datahub data
Share Datahub user identities
Provide Datahub usage information to third parties for advertising
We retain technical logs and activity records only for the period necessary to:
Provide Datahub services
Ensure security
Meet compliance and audit requirements
After this period, data is automatically deleted or anonymized.
We implement industry-leading security measures, including:
Encryption in transit (HTTPS/TLS 1.2+)
Role-based access controls
Infrastructure hosted in secure environments
Continuous monitoring
Audit logging
No method of internet transmission is 100% secure, but we take all reasonable steps to protect your data.
All authentication-related user data is stored by Auth0 in the EU region.
Datahub system logs and analytics may be processed in other jurisdictions, but they never include personal identifiers.
Since Datahub does not store personal identifying information, traditional GDPR rights (access, rectification, erasure) apply only to data stored in Auth0.
To request changes or deletion of your account information, please contact your organization’s administrator or submit a request through Auth0.
We may update this Privacy Policy from time to time. Updates will be posted inside Datahub and on our website.
Continued use of Datahub after updates constitutes acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact:
Damoov
68 CIRCULAR ROAD #02-01, SINGAPORE (049422)
Email: hello@damoov.com
By using Datahub, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.